Returns and Refunds Policy

Returns and Refunds Policy 

If you would like to return a purchased item, please email info@parksideskateboards.com in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. You may also opt to exchange the purchased item for another item. Please note that all sales are final on clearance/discounted merchandise. Gift cards are non-refundable. Once you have received a RMA number repack the item(s) in the box your order was shipped in and return the package to: 

Parkside Skateshop
Attn: Returns
1614 West Business loop 70
Columbia, MO 65202

Customers are responsible for return shipping charges (we do not accept C.O.D.'s on return shipments). For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. Thank you. Contact info@parksideskateboards.com if you have further questions.

All items must be unused and include the original packaging. Clothing must be in sellable condition (clean and unwashed, no pet hair, no human hair, no smoke smell) with all tags attached. We cannot refund your item if it is not in sellable condition. Shoes must not be worn and must include the original packaging in good condition and free of tape, tears, etc. Shoes are covered under limited manufacturer’s warranty against defects. This does not cover normal wear and tear and harsh effects skateboarding has on shoes. Once clothing or footwear has been worn and/or washed it cannot be returned or exchanged. All decks must be un-damaged and still in shrink wrap. Decks are under warranty against manufacturer defects only. Breakage, user error and normal wear does not apply. Warranty information can usually be found on a manufacturer’s website or on product packaging. We do not replace decks that fall under warranty issues. This must be handled by the manufacturer of the product. Any part of a skateboard that has been assembled cannot be returned. All other items must be unopened and in original packaging. We do not guarantee the exchange or credit for a defective item. If you believe your product is defective please email info@parksideskateboards.com